Shipping

 

SHIPPING AND HANDLING TIMES

Shipping and handling times for in-hand items:

Australia: within 1-7 days
Rest of the world: within 2 weeks

Pre-orders can take between 2-8 months to fulfil. If you cannot wait this long, please purchase items in-hand instead of pre-orders.

 

SHIPPING RATES

I ship shinies via:

  • Australia: Australia Post (untracked and tracked)
  • Rest of the world: Singapore Post (tracked)

Tracked shipping is free for orders over $50 USD. Otherwise, the rates are:

  • Australia: free (untracked); $3.50 USD (tracked)
  • USA, New Zealand, Asia Pacific: $3 USD
  • Canada: $3.50 USD
  • Western Europe: $4 USD

Shipping fees are also dependent on weight, so some orders may incur a slightly higher fee.

 

 

UK CUSTOMERS

Due to the VAT laws in the UK, I am only accepting orders through Etsy, which calculates and collects tax on my behalf.

If you are interested in an item, please email me (shiniesbysammy at gmail) with the subject ‘UK/EU order’ and provide me with:

  • Your name/nickname/initials
  • Item name(s)
  • Plating
  • Quantity
  • Preferred grade (e.g. A or B)

I will then create an Etsy listing for you.

 

EU CUSTOMERS

EU customers may purchase items on my shop or request an Etsy listing - please see the above section.

Please keep in mind that many customers (and friends) have been charged tax + an administration fee by local authorities that ends up being MUCH MORE than the amount collected by Etsy. I am not responsible for these charges if you choose to proceed thus!

 

COMBINED SHIPPING

I no longer offer combine shipping.

You are welcome to purchase any in-hand items with pre-orders; however, I won't ship the order until everything in your order has arrived.

 

ADDRESS CHANGES

I accept address changes at any time - please email me at shiniesbysammy at gmail with ‘Address Change’ in the subject.

You do not have to wait until a pre-order is completed to submit your new address.

If you forget to change your address and your parcel is returned to the sender, you will have to pay for the shipping again yourself.

It is not my responsibility if a parcel goes missing or is destroyed due to you providing an incorrect address.

 

CUSTOMS AND DUTIES

You are responsible for paying all the customs and duties incurred, UNLESS you have already paid your taxes through Etsy and/or Patreon.